We will supply up to 2 hours of technical support via phone labor by a Certified technician for any single incident
Between 7am an midnight EST

We do have remote access capabilities for upgrades, trouble shooting and configurations.
We are call center specialists!
If needed we can open a case directly with Vertical/Televantage on your behalf (only for Televantage 7.5 and above)
Orders for this MUST be paid in advance of service